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Our team comprehensively covers pathology results, whether these are lab reports, scan reports, swab results, virology, urine and sputum cultures, or any other appropriate investigation.
Each result is met with the most appropriate action required, the threshold for these actions being driven by comprehensive protocols.
Common examples include prescribing for positive cultures and deficiencies.
We communicate each action to the practice via tasks and/or to the patient via messaging software depending on your preferences.
This involves coding diagnoses into the clinical records, acting on any recommendations such as amending prescriptions, organising blood tests and follow-up, making referrals, and anything else which may be clinically relevant.
We follow comprehensive protocols on how each document is processed.
We are also able to support the issuing of fit notes and the review of documents such as complaints and coroners reports.
Acute prescriptions, medications with queries and repeat prescriptions are part and parcel of what we offer.
Again, these are actioned in accordance with comprehensive protocols.
Common discussion points are processing requests for medication which require blood monitoring, actioning urgent medication requests, and dealing with requests from patients who are requesting medications in excess i.e. Salbutamol inhalers.
“We have found this invaluable as a service. They have provided pharmacist and medication prescribing to our practices which has massively helped our prescribing burden as a network. Our clinicians are very happy to have you onboard and we hope to use them longterm as network support.”
Assistant Practice Manager (Bristol)
“Valeed has been a valuable and responsive member of our team. He kept an organised record of workload each day which helped us to keep track of current demand and estimate future demand. I have been particularly impressed at how welcoming Valeed is to feedback - he will always take on board any comments, asking clarifying questions where necessary. We have very much appreciated having Valeed as a remote GP and would recommend him to any practice to help manage GPs administrative workload.”